You Have Questions. We Have Clear, Compassionate Answers.


Making hospice decisions can feel overwhelming. Below are the most common questions families ask when they’re unsure what to do next.

Glendale, Az
Litchfield Park, Az

 FAQs

Most families tell us they wish they had called sooner.

  • Hospice care focuses on comfort, dignity, and support when a cure is no longer the goal. In the West Valley, our team provides in-home hospice services wherever your loved one lives β€” private residence, assisted living, or care facility. If you're unsure whether it's time, we can provide a free evaluation within 24 hours.

  • Hospice care is often appropriate when treatments are no longer improving the patient’s condition and the focus begins to shift toward comfort and quality of life. In most cases, hospice is considered when a physician believes life expectancy may be six months or less if the illness follows its natural course.

    Many families tell us they wish they had called sooner. Hospice is not about giving up β€” it is about providing support, comfort, and dignity.

    If you are unsure whether it is time, our team can provide a free evaluation anywhere in the West Valley within 24 hours.

    πŸ“ž Call 623-230-3698 β€” a real nurse answers 24/7.

  • Hospice care is available to individuals of any age who have a life-limiting illness and a physician-certified prognosis of six months or less.

    Common diagnoses include cancer, heart disease, lung disease, advanced dementia, neurological conditions, and other serious illnesses.

    Eligibility is not determined by age β€” it is determined by medical condition and overall decline.

    If you are wondering whether your loved one qualifies, we are happy to review the situation at no cost and help you understand your options.

  • Both hospice and palliative care focus on comfort and symptom relief.

    The difference is timing.

    Palliative care can be provided at any stage of a serious illness and can be given alongside curative treatments.-You must ask yourself.. Is there a curative treatment?

    Hospice care begins when curative treatments are no longer pursued and the focus shifts fully to comfort, dignity, and quality of life.

    If you are unsure which type of care is appropriate, we can walk you through it clearly and simply.

  • Hospice care is provided wherever your loved one calls home.

    That may be:
    β€’ A private residence
    β€’ Assisted living
    β€’ A group home
    β€’ A skilled nursing facility

    In some situations, short-term inpatient hospice care is available for symptom management.

    At Mountain View Hospice, we serve families throughout Peoria, Surprise, Glendale, Sun City, and surrounding West Valley communities.

    You do not have to move your loved one to receive hospice care.

    🏠 Home
    🏒 Assisted Living
    πŸ› Skilled Nursing

  • Hospice care is provided by a dedicated team that works together to support both the patient and the family.

    Your hospice team may include:

    β€’ Registered nurses
    β€’ A hospice physician
    β€’ Certified nursing assistants
    β€’ A social worker
    β€’ A chaplain or spiritual counselor
    β€’ Trained volunteers
    β€’ Bereavement support staff

    Services include pain and symptom management, nursing visits, medications related to the hospice diagnosis, medical equipment (such as a hospital bed or oxygen), emotional and spiritual support, and ongoing guidance for family members.

    You are never left to manage this alone.

    πŸ“ž Call us anytime at 623-230-3698 β€” a real nurse answers 24/7.

  • Pain management is one of the highest priorities in hospice care.

    Our nurses and hospice physicians work closely with patients and families to assess discomfort and create a personalized care plan. This may include medications, comfort-focused therapies, equipment adjustments, and frequent check-ins to ensure symptoms are controlled.

    Hospice care focuses on comfort β€” not suffering.

    If pain or symptoms change, our team is available 24/7 to respond quickly.

  • No.

    Hospice care addresses the whole person β€” physical, emotional, social, and spiritual needs.

    End-of-life care often brings questions, fears, and complex emotions. Our social workers provide counseling and guidance. Our chaplains offer spiritual support if desired. We also support caregivers who may feel overwhelmed or exhausted.

    Hospice is about dignity, comfort, and meaningful support for the entire family.

  • In most cases, hospice admission can happen quickly β€” often within 24 hours once eligibility is confirmed.

    We understand that timing matters. Our team coordinates directly with physicians, facilities, and families to make the transition as smooth and stress-free as possible.

    If you believe it may be time, call us. We can often begin the evaluation the same day.

  • Hospice care is typically covered by Medicare, Arizona Medicaid (AHCCCS), and most private insurance plans.

    Coverage generally includes:

    β€’ Nursing visits
    β€’ Medications related to the hospice diagnosis
    β€’ Medical equipment and supplies
    β€’ Support services

    Before services begin, we verify benefits and explain everything clearly β€” so there are no surprises.

    If you’re unsure about coverage, we’re happy to review it with you at no cost.

  • Hospice care is designed for individuals with a life-limiting illness and a physician-certified prognosis of six months or less.

    However, hospice is not just for the final days.

    Many families are surprised to learn that patients can receive hospice care for months β€” and sometimes longer β€” if they continue to meet eligibility guidelines.

    Starting hospice earlier often allows patients and families to receive more support, better symptom control, and greater peace of mind.

    If you are unsure whether it is β€œtoo early,” we can help you determine that β€” at no cost.

  • Both hospice and home healthcare provide care wherever a patient lives.

    The difference is the goal of care.

    Home healthcare focuses on recovery and rehabilitation.

    Hospice care focuses on comfort, dignity, and quality of life when curative treatments are no longer effective or desired.

    Hospice also provides additional support that home healthcare does not typically include, such as:

    β€’ Comprehensive pain and symptom management
    β€’ Emotional and spiritual counseling
    β€’ 24/7 on-call nurse support
    β€’ Bereavement services for family members

    If you are unsure which type of care is appropriate, we can walk you through the differences clearly and simply.

    πŸ“ž 623-230-3698 β€” a real nurse answers 24/7.

  • Family members are an essential part of the hospice care team.

    We support caregivers throughout the journey with:

    β€’ Education on how to care for their loved one
    β€’ Guidance during difficult decisions
    β€’ Emotional counseling
    β€’ Help navigating practical matters
    β€’ Ongoing bereavement support after a loved one passes

    Hospice is not only about caring for the patient β€” it is about caring for the entire family.

    You do not have to carry this alone.

  • Yes.

    Our team is available 24 hours a day, 7 days a week.

    If symptoms change in the middle of the night or on a holiday, you can call us and speak directly to a nurse β€” not an answering service.

    We respond quickly and provide guidance or an in-person visit when needed.

    Peace of mind should not have business hours.

  • When a loved one passes under hospice care, you are not left alone.

    If the death occurs at home or in a facility, you simply call our team. A nurse will come to the bedside, pronounce the death, and guide you gently through the next steps.

    We coordinate directly with the funeral home you have chosen and handle the necessary medical documentation. You do not need to call 911.

    Afterward, our support continues. Hospice includes bereavement services for family members for up to 13 months, offering counseling, check-in calls, and grief resources.

    Our role does not end at the moment of passing β€” we continue to walk alongside your family.

  • Yes.

    Hospice care honors the wishes of the patient and family whenever possible.

    We help families recognize the signs that a loved one may be nearing the end of life so they can gather, say what needs to be said, and be present.

    Our nurses provide guidance, comfort measures, and support during this time. We create a calm, respectful environment focused on dignity and peace.

    You will not have to navigate those final hours alone.

    πŸ“ž If you ever feel unsure or concerned, call 623-230-3698 β€” a real nurse answers 24/7.

    Call us anytime at

    623-230-3698 β€” a real nurse answers 24/7.

Still Unsure? Let’s Talk.

You don’t have to make this decision alone. Our team at Mountain View Hospice offers free consultations and same-day evaluations throughout the West Valley.

πŸ“ž Call 623-230-3698
πŸ“ Serving Peoria, Surprise, Glendale, Sun City, and surrounding communities.